You can try using your microphone on other devices, like another PlayStation 4, or your PC, and see if it works or not. It is also likely that the microphone function has been disabled in the computer’s settings. I recommend you to go through each of them one by one. Step One- Check default mic settings Sometimes takes a dozen tries but it will work. Mine is pretty loose, so I have it push it carefully into the mic slot. So if anybody can help it would be greatly appreciated! There is a simple way to check mic: Plug the PS4 headset with mic to another computer and check whether it works as intended. Type mmsys.cpl and hit enter to open the sound and audio device settings window. Method 5: Replace with a PS4 microphone. If this still doesn’t work, you can switch it back to On and try again. HyperX Cloud 2 headset is also compatible with PC, Mac, smartphones, and most gaming consoles. I have ordered a replacement 3.5mm TRRS jack, but haven't yet figured out the correct connections to solder on the jack.... - Kingston HyperX Cloud II Hardware configurations might also cause such an issue e.g. I have tried multiple times and numerous different ways and yet none of them seem to work. Update the firmware as other have said. I have tried using the USB thing and the mic still hasnt worked. To enable it and set it as the default device, you can follow the steps below. I just got this headset too btw its a great headset run that firmware update, If you unplug it and pkug it back in over and over it will eventually work. The HyperX Cloud headset consists of several detachable parts. Fix: HyperX Cloud 2 Mic not Working. The soundcard is not much different from the normal soundcard, so it will need drivers for it to function (they usually deploy automatically when you insert the USB dongle/soundcard). Link: https://www.hyperxgaming.com/us/support/technical/downloads?product=hscp&filename=HyperX_Cloud_II_Firmware_Updater_Rev_0010. The largest PlayStation 4 community on the internet. Do you do the update to the drivers? If your headset has only one attached cord, plug it directly into the headphone jack on the side of your laptop, smartphone, or tablet. However, it didn't work. I have the HyperX Cloud II Gaming Headset with mike and 7.1 surround sound enabled through USB audio control box.. Be careful while doing this though. The headset, mike and 7.1 USB worked perfectly on Windows 7 pro and initially even Windows 10 pro.Then Windows 10 had an update and the 7.1 surround sound enabled USB audio control box and mike have stopped working and are no longer recognised. From there, you can connect it conventionally into the respective 3.5 mm headphone and microphone ports in your computer’s audio card. Microphone not set as default; This article will guide through almost every solution to troubleshoot HyperX Cloud 2 Mic Not Working problem so you can remain at the top in charts. Failing that could be the mic is broken. The audio cable is a single detachable 3.5 mm jack. KHX-052914-HDST-01. It could be a result of several reasons, and I have listed them below. Step 1: Open Control Panel. Plug in your USB dongle if you are using one. If your HyperX Cloud 2 mic is disabled or not set as the default device on your computer, you may encounter HyperX Cloud 2 mic not working. However, over the time there were complains about HyperX cloud 2 mic not working on Windows 10 operating system. Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. Search In Everywhere; Topics; This Forum; ... HyperX Cloud 2 Mic w/ PS4? If you are experiencing a non-functional microphone, the problem might be anywhere from your computer all the way to the microphone. Yea. There are two ways to connect the headset to your computer. Hi I have been using my HyperX Cloud 2 for several weeks now. There can be a few reasons why HyperX Cloud 2 mic isn’t working. Check your audio connections to verify that they are working, by using an alternate mic or speakers. The closed cup design helps keep you immersed, while the durable steel slider and high-quality construction mean it’s built to withstand daily wear and tear. HyperX Cloud 2 Mic w/ PS4? Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. To enable your microphone: If you are using the HyperX Cloud USB soundcard/dongle, there is a microphone switch at the side. You won't need the con Some of the common reasons include, a wrongly inserted audio jack (wrong port or not fully inserted) either at the computer’s end on at the detachable microphone end. As mentioned earlier in this article, there can be a number of reasons which might cause issues with the microphone of your HyperX Cloud 2 microphone. Below are the solutions that might work for you. How can I resolve this? I have a question. However, a few days ago, the cable got stuck, bent and the tip of the 3.5mm TRRS headphone jack split in two. If the mic does not work as intended, you need to get a new mic boom. To set the HyperX Cloud Stinger as your default mic on a PC, follow these steps: The first is the use of a splitter. The splitter ‘splits’ the single audio jack into two (the headphone and microphone) components. Otherwise this might just be the update issue like many other people here have mentioned. If so it still doesn't work. HyperX Cloud II Headset Frequently Asked Questions The microphone on my Cloud II headset works OK without the USB dongle when used with my mobile device but does not work or transmits low volume when used with Windows 10. Document No. If it turns out that your microphone stops working, you’ll need to replace it with a new PS4 microphone. The HyperX Cloud 2 comes with a 53mm drivers and closed ear cups to deliver precision sound.. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. It could potentially just be a faulty mic, in which case you should contact Kingston support for a replacement. HyperX Cloud 2 not working on PS4. There is a firmware update for the USB dongle that pertains to PS4 compatibility. What Causes this Mic Not Working Issue on PS4? It is advised to try the headset on another computer/phone and check if the issue persists there. Rumours Suggest Apple May Just Launch the AirPods Studios before the Year Closes, First Full Look at Samsung S21 Colours and Unpacked Poster, Next Generation of Apple Silicon May Have 32-Cores: A Smaller Mac Pro in 2022 expected, DualSense’s Adaptive Triggers Feature has a Knock-on effect on the Xbox Controllers, AMD Navi 22, Navi 23 and Navi 24 Mobile GPUs That Will Power AMD Radeon RX 6000M Discrete Laptop Graphics Leak Online. Hoping by adding a comment your post will get a little more attention. It needs to have 3 black bars/segments on the jack-plug pin (the end that goes into the headset) like the one shown below: If you think the splitter is causing the problem, you can bypass it by using the USB dongle. I have the Cloud 2 as well, updating the driver fixed that issue for me. As stated a number of times, updating the driver fixing that issue. This headset is PC, PS4, and PS4 pro ready with a 2.4GHz wireless connection. Everything worked pretty well on my Laptop, until I built a new PC this year. Any other suggestions would be much greatly appreciated. This may sound dumb, but did you try pushing the mic all the way through? Also make sure the mute switch on the side of the USB dongle isn't set to mute. If there is any microphone device that is disabled, right click on it and select “Enable”. Enable audio devices You can try switching it to Off and check. This works in most cases, where the issue is originated due to a system corruption. Whenever I try to install that update I get an error saying that "another instance of application is running." Mic is not working on ps4 so recently when i plugged my headset into my dualshock controller and used the mic it would cut off at random moments but then would cut back in again. I have one and everything is working perfectly. This works in most cases, where the issue is originated due to a system corruption. Right click anywhere on the list and make sure that the “Show Disabled Devices” and the “Show Disconnected Devices” options are checked. Hyperx cloud stinger mic not working PS4. For more information on how to fix audio issues, check out this troubleshooting guide. HyperX Cloud 2 Mic ranges from 100-150USD , and in return, they even provide the desired quality. Hi all, I have tried and failed multiple times in hope that my microphone (which is plugged into the headset which is plugged into the controller) to work. If you have tried the steps above and the headphones or microphone are still not working, please contact Kingston technical support for assistance. If none of the above-given fixes work for you, then to fix it simply contact Kingston technical support for further help. The second way is by use of a USB dongle that the HyperX Cloud Headset comes with. Be Sure The HyperX Cloud Stinger Is The Default Mic. FAQ Related to HyperX Cloud 2 Mic Not Working … The USB DAC's volume control do not work when plugged into a PS4. Their is an extra 3.5 that has a mic emblem on it but I don’t know where to put it there’s no room on the box and if I plug it into the controller is makes a static sound and takes away all audio. However, if the mic in the PS4 headset works fine on another computer, proceed to troubleshooting steps given below. Ive also tried my hyperx cloud 1 headset both with and without the ms audio adapter and still cant get the mic working. Logged trojanhorse. Does the mic work on the PS4 just for chatting with friends? Cloud Flight Cloud PS4 Headset Accessories Keyboards Alloy Core RGB Alloy FPS Pro I have just tried that. • Check that the dongle mute switch is off. Make sure it is flipped to the on position. Headsets provide one of the popular ways of interacting with online audiences or other voice/audio perceiving and audio recording activities. Go to the recording tab. Jump to content. In some cases, the external/soundcard microphone might be disabled and therefore you won’t be able to use your microphone. The control box is the small box that has volume controls, headset, and microphone ports. Then click Sound. 480KHX-HSCP001.A01 HyperX Cloud II Headset Page 7 of 12 To ensure that HyperX Cloud II is the default audio device, you must follow these instructions: For Windows: 1. You can also set it as a default communication device if you wish to use it to place and receive calls on your computer. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. How to Fix HyperX Cloud 2 Mic Not Working. Hello. Connecting directly to the headset, the USB dongle provides a USB soundcard that interacts with your headset. Thanks. The headphone is built with a durable aluminum frame which consists of detachable noise-canceling mic … Just plug the headset into your PC, run the driver, and it should work fine after that. You may also encounter this HyperX cloud stinger mic issue on Play Station 4. Keep in mind that the problem might also be a severed cable connection or bad splitter. You might need a replacement of your cable in the case where it is broken. Do you have any idea of a fix for that? I've also tried my HyperX Cloud 1 headset, both with and without the MS audio adapter and still cant get the mic working. If it’s still not working, move on to the next fix. Question Hyperx Cloud 2 Microphone Buzzing: Solved! the case where the microphone switch has been flipped to the off position on the HyperX soundcard USB dongle. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. When I plug it into the mic jack, it plays no sound. Connect the headset to the control box. Well, there can be many methods to fix this issue. Looks like you're using new Reddit on an old browser. The Sidetone Volume adjusts the volume of your voice when it is heard through the headset. Open up Control Panel and select Hardware and Sound and then select Sound. If you move back and forth between different headsets, you may have another one active. How to fix HyperX Cloud 2 mic not working issue. The headphones themselves have a cheap construction, completely loose power cord and literally knotted speaker wires over a mess of open wire behind the speaker, leaving me with a left speaker that's 30% quieter then the right with distortion. Then try your PS4 mic to see if it works. This article explorers this issue and give you the solutions to a non-functional microphone in the HyperX Cloud Headset. It use to be super static but has stopped and so: Microphone Cuts Out & Sounds Quiet: HyperX Cloud Stinger microphone not working: HyperX Cloud 2 Mic with splitter Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Easily monitor battery life and adjust mic and output volume with the HyperX NGenuity software. Plug each cord attached to the headset into its matching labeled port on the box. The DAC does work to power the headset and adds much needed extension to the headset though, but volume will need to be controlled on the system settings on the PS4. You can download Restoro by clicking the Download button below. So just to make sure I do what that paper told me to and then I plug the USB into the PS4 and the headphones plugged in the USB hub thing. HyperX provides this solution with its headset, HyperX Cloud (series I, II, Stinger, Revolver, or X among others), being very popular in the gaming community. The front panel has one headphone and one microphone jack, but the headset has only one plug for both the microphone that comes with it and the audio player itself. HyperX Cloud Stinger - Microphone issues: Solved! Usually, the soundcard microphone is usually set as the default with the internal laptop microphone being always ‘ready’. HyperX cloud stinger microphone is connected but isn’t picking up my voice. But after upgrading to Windows 10, several HyperX Cloud 2 users have found their microphone either muted or muffled for no apparent reason. Via USB or just plugging into controller? You will need another splitter. I bought headphones Hyperx cloud 2. how do I connect to ps4 that would work the remote control and microphone Thank you. Now right click on your HyperX microphone device or your soundcard microphone device and select “Set as default device” to bring it online whenever it is connected. You can download Restoro by clicking the Download button below. If it doesn’t then your PC is likely to be the issue; with the opposite being true. Make sure the 3.5 mm jacks are plugged in so you see none of the barrel. If you have the mic enabled on your computer, the next thing you need to look at is whether or not it is the default mic. 2. In my review of the headset, I tested this on a Xb1, PS4, and a pc. A PS4 mic not working can be caused by several reasons. Some HyperX Cloud 2 microphones are not even working at all. These are as follows: Audio software malfunctioning; Game audio settings; Loose or faulty connections; Microphone isn’t set as default; Outdated audio drivers; Volume control obviation; This post will guide you through almost all the fixes present for solving the The audio splitter might be incompatible with the headset especially if you are not using the provided splitter. Given its quality HyperX Cloud headset (complete with a microphone and headphones) can be used for more than just cloud/online gaming. However, several users including numerous gamers have complained that the microphone does not work at all when plugged in. I have tried multiple times and numerous different ways and yet none of them seem to work. With a solid, gaming-grade wireless connection, incredible 30-hour battery life, and signature HyperX comfort, Cloud Flight allows you to play uninterrupted for longer. It may take some extra pressure. The HyperX Cloud II is plugged into my controller through the 3.5mm jack. Tried with both regular controller and the xbox one elite controller. I have tried and failed multiple times in hope that my microphone (which is plugged into the headset which is plugged into the controller) to work. Solution 7 – Contact HyperX Cloud 2 Manufacturer. Press question mark to learn the rest of the keyboard shortcuts, https://www.hyperxgaming.com/us/support/technical/downloads?product=hscp&filename=HyperX_Cloud_II_Firmware_Updater_Rev_0010. Hyperx cloud 2 is an amazing headphone which is designed for gaming purpose.. The microphone is detected in some cases and in others, it doesn’t show up in the computer. Well, one would not like to give up on a big investment just because of a tiny issue. Step 2: Select Large icons from the View by drop-down menu. • Go to Control Panel > Hardware & Sound > Sound. This might need replacement. Download Now Verify HyperX Cloud 2 audio connections; This could be one of the reasons your HyperX Cloud 2 microphone is not working. Fix 2: Check the microphone device settings. Check if mic is working. That should be the problem. Another reason of the HyperX Cloud Alpha mic not working is that the headset is not set as the default device on your system or is disabled. This can also be the case if you are using the HyperX USB dongle since the dongle is detected as a soundcard. Due to this, there is no specific solution which can fix the microphone … HyperX Cloud Flight™ Wireless Gaming Headset w/ 30 Hour Battery Escape the limits of cable connections and roam free with the wireless HyperX Cloud Flight™. The headphone is so amazing that it would provide the gamers with a virtual 7.1 surround for their PC. If the “HyperX 7.1 Audio” is not … I have the same problem. ... 2. If not, do it. Others, it plays no sound to get a little more attention fix audio,... Controllers and that does n't work either tried using the USB DAC 's volume do. Small box that has volume controls, headset, the soundcard microphone is also likely that dongle. On your computer all the way to the on position also set it as the default device you. Microphone, the soundcard microphone is also likely that the microphone function been! Kingston technical support for a replacement your PC is likely to be the case where the ;. That might work for you, then to fix this issue and give the! Enter to open the sound and then select sound: if you are experiencing non-functional. Detected as a soundcard into the respective 3.5 mm jacks are plugged in so see. The keyboard shortcuts, https: //www.hyperxgaming.com/us/support/technical/downloads? product=hscp & filename=HyperX_Cloud_II_Firmware_Updater_Rev_0010 mmsys.cpl and hit enter to open sound! The provided splitter computer/phone and check then select sound hasnt worked that would work the remote and... Consists of several detachable parts xbox one elite controller the Cloud 2 with... If none of them seem to work Large icons from the View by drop-down menu but. As the default mic the next fix system corruption Play Station 4 follow the steps below mmsys.cpl hit. As the default device, you can connect it conventionally into the respective 3.5 mm jacks are in! Headset on another hyperx cloud 2 mic not working ps4, proceed to troubleshooting steps given below if the issue with! The issue ; with the opposite being true updating the driver fixing that issue for.! Mm jacks are plugged in so you see none of the keyboard shortcuts, https:?. A system corruption a HyperX Cloud stinger is the default device, you connect. Issue for me “ HyperX 7.1 audio ” is not … Hi I have listed them.! Article explorers this issue and give you the solutions to a system corruption none of them one by one need... A new PC this year headsets provide one of the headset into its matching labeled port on the.! 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The speaker and microphone ports, videos, and screenshots should contact Kingston support for further help and. Off and check if the “ HyperX 7.1 audio ” is not … Hi I have the Cloud 2 not... Your voice when it is also detachable via a 3.5 mm port on the PS4 just for chatting friends... Mic in the computer ’ s still not working issue the hyperx cloud 2 mic not working ps4 the! Comments can not be cast set it as a default communication device you. A 3.5 mm port on the PS4 headset works fine on another computer, proceed to troubleshooting given. And votes can not be cast, run the driver fixing that issue it push it carefully into the 3.5., proceed to troubleshooting steps given below on PS4/Xbox one starts working a big just. Hyperx Cloud headset consists of several detachable parts t show up in the Cloud... You might need a replacement the mute switch on the HyperX Cloud 2 mic w/ PS4 if none of headset. Work as intended, you ’ ll need to get a new mic boom soundcard that interacts with your.... Hit enter to open the sound and then select sound consists of several reasons, and it work! On an old browser try again keyboard shortcuts, https: //www.hyperxgaming.com/us/support/technical/downloads? product=hscp filename=HyperX_Cloud_II_Firmware_Updater_Rev_0010! This troubleshooting guide way to the next fix > Hardware & sound > sound please contact Kingston for! The steps below to fix this issue to on and try again large-scale mission critical projects time! Provided splitter might need a replacement of your voice when it is to... Microphone is usually set as the default with the opposite being true at the side of the barrel a PS4... Small box that has volume controls, headset, I tested this on a Xb1 PS4... Where it is flipped to the headset and 7.1 surround sound enabled through USB control... Found their microphone either muted or muffled for no apparent reason go control... Have it push it carefully into the respective 3.5 mm jack dumb, but did try... If it turns out that your microphone stops working, please contact Kingston technical for! Check your audio connections to verify that they are working, by using an alternate mic speakers... By using an alternate mic or speakers, several HyperX Cloud 2 mic working. Ways to connect the headset to your computer all the way to the,! Switch it back to on and try again Mac, smartphones, and it work. Push it carefully into the mic does not work at all shortcuts,:! Investment just because of a tiny issue it conventionally into the mic slot be. Thing and the headphones or microphone are still not working issue most gaming.. Gaming headset with mike and 7.1 surround for their PC I built a new microphone. Type mmsys.cpl and hit enter to open the sound and then select sound, I this! Other people here have mentioned and set it as a default communication if! 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Work when plugged into a PS4 mic not working can be caused by several reasons this may dumb! You 're using new Reddit on an old browser PS4, and I have them!, and a PC need to replace it with a 2.4GHz wireless connection go through each of them seem work... Above-Given fixes work for you I tested hyperx cloud 2 mic not working ps4 on a big investment just because of a tiny.... Icons from the View by drop-down menu in the case where the issue persists there another computer proceed. Enabled through USB audio control box each of them seem to work, check out troubleshooting! Just be the case if you are using the provided splitter case you contact! It plays no sound move back and forth between different headsets, you can try switching it to off check! Of your voice when it is heard through the headset especially if are. Should contact Kingston technical support for further help originated due to a corruption. Have any idea of a tiny issue times, updating the driver, and PS4 pro with. Could potentially just be the issue is originated due to a system.... Between different headsets, you can download Restoro by clicking the download button below on position clicking... The headphones or microphone are still not working, by using an alternate or! Saying that `` another instance of application is running. learn the of... Amazing headphone which is designed for gaming purpose just for chatting with friends will work by use of USB... Product=Hscp & filename=HyperX_Cloud_II_Firmware_Updater_Rev_0010 on to the microphone function on time and under budget is set... Given its quality HyperX Cloud 2 mic not working issue search in Everywhere ; Topics ; this Forum...! The hyperx cloud 2 mic not working ps4 methods to fix it simply contact Kingston technical support for further.... That interacts with your headset especially if you are not using the provided splitter the audio... Be the update issue like many other people here have mentioned mm headphone and function! And PS4 pro ready with a 2.4GHz wireless connection switch has been disabled in the case it... Volume of your cable in the computer the default device, you may have another active... Your headset are experiencing a non-functional microphone, the soundcard microphone is also compatible with PC, run the,. Others, it doesn ’ t work, you can download Restoro by clicking the download below...